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EAMES CHAIR REPAIRS, REUPHOLSTERY, & REFINISHING
VITRA OR HERMAN MILLER EAMES LOUNGE, OTTOMAN, DCM, DCW, LCM, LCW
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The Eames Design: A Legacy of Shock Mount Maintenance Or Failure |
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Herman Miller Eames Lounge Repairs
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Eames Lounge Chair with detached shock mounts, back detached |
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In their Lounge Chair, designers Charles and Ray Eames certainly created a masterpiece, one that has been franchised and imitated for decades by a wide variety of manufacturers. A hallmark is its clean design. In attaching the back to the base, Eames eschewed the use of bolts, choosing to mate the plywood pieces by gluing a rubber "shock mount" between them. The term "shock mount" is largely a misnomer, and somewhat ironic. Because the real shock is when that attachment fails.
Sooner or later, it will fail. The rubber mount encases a metal plate that accepts the armrests' screws. But only glue holds this assembly to the wood bottom and back pieces of wood, and glue does not bond metal or rubber to wood for very long. They simply behave too differently. Or the neoprene gets old and oxidizes, and breaks up or weakens internally. This behavior of rubber is familiar to anyone with old upholstered furniture or an old car seat- the rubber gets brittle and powdery, and nothing can be glued to it. When the bondshock mount separates, often the sitter falls backward and lands with their back on the floor much of the time, which causes terrible damage to the chair. If the sitter falls backward when the mount separates the swinging away of the back fractures the back shell or tears it away from the mount on the other side, causing serious damage to the plywood that neither Herman Miller nor Vitra can repair. Their suggestion is to buy a new set of plywood shells, and get someone local to finish it. This is a poor choice if you have a family heirloom or have grown fond of the chair, or vintage chair worth twice as much as a new chair.
We can repair such damage almost invisibly. But it requires intensive efforts by our European craftsmen. We rebuild the plywood from the inside out, saving the outer layer of the veneer to retain the original flitch veneer pattern of the chair. There can remain a hairline scar where the plywood sheared apart.
Our proprietary solution to the shock mount defect is warrantied for 15 years, and we are the only company to include warranty against breakage of the back shell resulting from a failure of any of the four shock mounts we replace during that period. In contrast, neither Herman Miller nor Vitra has ever warrantied the shock mounts or anything else on a new Lounge chair for more than 3-1/2 years, today for only 3 years. From our observation of thousands of shock mount failures we do not think that the metal-and-polyurethane mounts used today just hold as long as the older original neoprene shock mounts did.
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Impending catastrophe? What to watch for:
To prevent a catastrophic failure of the shock mounts, and breaking of the lower back shell, an owner must be vigilant, and observe any signs in deterioration of the shocks:
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• If the chair back is sagging, the shock mounts are breaking, and should be replaced immediately. No one should sit in the chair.
• If the chair back is stiffening and losing its spring, the mounts should be replaced.
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Other Eames chair designs and use of shock mounts
(LCW, DCW, LCM, DCM, and Lounge Chair 670)
The first Eames chair was the Eames Lounge Chair Wood -- or "LCW." This chair used a heavy rubber washer glued to the back support of the chair, with a threaded steel plate to screw into.
This shock mount technology was employed again in the 670 Lounge chair. The Eames Lounge Chair Metal LCM had similar wood shells, attached to a chromed steel frame, instead of wood. These chairs also were produced in Dining Chair versions, called the DCW (Dining Chair Wood) and DCM (Dining Chair Metal). The LCW, DCW, LCM, and DCM were also offered in Oak and Ash veneers, sometimes stained a color such as red, or ebonized black.
The Eames Lounge chair is made with three curved plywood shells. Vintage Eames Lounge Chair Plywood Veneers were glued up with five structural layers, and a thin veneer inside and outside. The new Eames model chairs are only a little different than the older (vintage) chairs which sometimes used the prized, Brazilian rosewood, which is now endangered. Today the exterior shells are made up of seven thin layers, plus a thin decorative wood veneer on exterior and interior. The chair shell is now thicker than originally made, the same thickness as the vintage Plycraft and Segal knock-offs . The veneers are glued together and shaped in a radio frequency press over layers of beech veneer, under heat and pressure.
Vintage Eames Lounge Chairs 670 have been made with various veneers in addition to the rarest rosewood, including walnut, teak and cherry. Today's veneer availability includes Walnut, Santos Palisander, Ash, and Cherry.
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Shock Mount Fragility: Replace mounts, or risk breakage of the plywood shell
Eames Lounge chair broken ear, by a repaired lower back shell
Repaired Eames chair lower shell ear detail
In the Eames Lounge Chair 670, the armrests attach the back wood piece to the wood seat using the armrests. Each armrest is composed of a steel plate covered with a leather pad. The armrests are screwed to what look like "rubber blocks," or "shock mounts." Technically, they are neoprene (in newer production, polyurethane) and steel sandwiches. These four shock mounts are glued to the inside wood veneer of the back shell, and to the seat shell.
This type of construction allows the backrest and headrest to flex when someone sits in the chair. Actually, the shock mounts contribute very little (if anything) to the flex. They are, after all very rigid material on a steel core. It's the angle of the wooden "wings" (aka "tabs" or "ears") and the thin highly flexible plywood that allows greater flexing.
The manufacturer's shock mounts are weak design points, and should be replaced. But the manufacturers don't do a reliable job, and if they damage your chair or not during the process, won't warranty the chair more than 1 year following the repair, even if they ripped apart the plywood beneath the shocks when removing them.
Old shock mounts are irreparable, and the four pieces must be replaced. As they are defective from the start, we will not warranty, nor work on any Eames Lounge chair's shock mounts without replacing all of the shock mounts. We could use the neoprene/steel threaded-plate sandwich design that Herman Miller used to use, or the newer generations of polyurethane with metal embedded plate, but all of these designs are flawed, because (in lay terms) relying on rubber to be a structural joint, and gluing to attach rubber to wood or metal is a flawed concept.
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Olek's superior shock mount design allows us to offer a 15-year warranty
Our solution? Cement wood to wood - a concept proven over centuries of use. We fabricate ebonized solid beech wood plates with the same radiused shape and sectional profile as the Herman Miller shock mounts. We drill holes into the plates, to contain threaded steel flanges. To replicate the original flexibility, we surround the flanges with neoprene compressible bushings
This assembly provides the shock mount flexibility and security, without its fallibility. We have repaired numerous Eames lounge chairs over the past fifteen years with this proprietary shock mount design, and none has ever failed.
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How Olek Lejbzon & Co. saves the outer veneer and rebuilds the lower back shell -
When the back comes loose and swing away under the occupants' weight, it tears away from the lower plywood shell on the opposite side. In repair, our objective is to restore the original appearance, including conserving the flitch pattern (grain) of the exterior veneer.
Olek therefore uses the shell's original outer veneer, having removed it from the damaged plywood. In the finished repair, you will see a hairline joint at the break, visible only upon close inspection.
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How to avoid catastrophic failure of the Eames Lounge Chair 670
In chairs that have not failed yet, we recommend replacement of the shock mounts immediately. If you don't mind gambling and delay replacement, by all means change them -- certainly as soon as you notice a decline in the chair flexibility, or stiffening up. This stiffening signals that the neoprene is oxidizing, and will soon break. If the back sags, that indicates that the shock mount has already partially failed. DO NOT SIT IN AN EAMES LOUNGE CHAIR IF THE BACK IS SAGGING BELOW ITS ORIGINAL POSITION. The shock mounts will fail completely shortly after. Don't ever attempt re-gluing an old intact or broken shock mount.
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Examples of Herman Miller Eames Lounge Broken Ear Repairs performed by Olek Lejbzon & Co. |
Chair #1: |
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Rosewood veneer inlays necessary after broken ear repair, prior to touch-up
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Broken ear repair after touch-up |
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Another angle of the veneer repair after touch-up
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Inside of the chair has rosewood inlay as well, not carefully matched or touched up (cushions will cover) |
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Chair #2: |
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Broken ear repair after inlay at top
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Broken ear after repair and touch-up |
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Inside veneer inlay
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Broken ear repair during plywood replacement |
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Chair #3: |
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Broken ear after repair, with veneer inlay on interior (not intended to match)
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Broken ear after repair, prior to exterior veneer inlay to replace missing veneer |
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Highly bleached rosewood required use of lighter veneer, for artistic touch-up to infill grain pattern. Rosewood does not come as light as the bleached chair, so a lighter color veneer was inlaid, and touched-up to match.
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Broken ear repair, during touch-up of inlays
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Broken ear repair after touch-up of missing veneer.
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BEWARE- Unskilled repair can damage the plywood shells
This includes repairs by the manufacturer |
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Herman Miller replaced these shock mounts, and broke three to four layers of veneer on each ear |
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Inexpert replacement of the shock mounts can also lead to critical damage of the seat and back shells. Even repair facilities that do this job regularly have been known to do it poorly.
We have seen examples of repairs by the manufacturer Herman Miller, where the plywood of the seat or back was broken. And, of course, any split in the plywood is catastrophic in itself and leads to future failures. The thin plywood design leaves no room for weakness without consequences. Brutish force to remove shock mounts -- because can rip out plywood when the shock mount holds tighter than the layers of the plywood, then the plywood will gives way first. Applying an extra heap of epoxy does not repair the damage done in any way, only splicing in new plywood layer by layer can restore the chair to original strength. The damage shown above is consistent with hydraulic removal of the mounts.
In either case, the manufacturer's policies are that they will not repair subsequent damage to the plywood when it occurs.
In contrast, Olek's skilled cabinetmakers have the proper education, training, experience, and attitude. In their hands, such reckless damage has never occurred. Consider carefully who you trust your Eames Lounge chairs to. A "warranty" won't help restore such damage to your chair if the manufacturer or other repairmen doesn,t know how to repair it.
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Design of the Chairs and use of Shock Mounts- LCW, DCW, LCM, DCM, and Lounge Chair 670-
The first Eames chair was the Eames Lounge Chair Wood - or LCW. This chair used a heavy rubber washer glued to the back support of the chair with a threaded steel plate to screw into.
This shock mount technology was employed again in the 670 Lounge chair. The Eames Lounge Chair Metal LCM had similar wood shells, attached to a chromed steel frame, instead of wood. These chairs also were produced in Dining Chair versions, called the DCW (Dining Chair Wood) and DCM (Dining Chair Metal). The LCW, DCW, LCM, and DCM also were offered in Oak and Ash veneers, sometimes stained a color such as red, or ebonized black.
The Eames Lounge chair is made with three curved plywood shells. Today the exterior shells are made up of seven thin layers, plus a thin decorative wood veneer on exterior and interior. The veneers are glued together and shaped in a radio frequency press over layers of beech veneer under heat and pressure. The new Eames model chairs are only a little different than the older (vintage) chairs which sometimes used the endangered prized Brazilian rosewood. Vintage Eames Lounge Chair Plywood Veneers were glued up with five structural layers. Eames Lounge Chairs 670 have been made with various veneers in addition to the rarest rosewood, including walnut, teak and cherry.
Shock Mount Fragility - Replace, or risk breakage of plywood Lounge chair lower back shell- |
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Eames Lounge chair broken ear, by a repaired lower back shell
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Repaired Eames chair lower shell ear detail |
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The Eames Lounge Chair 670 holds the back to the seat using the armrests which are composed of steel angles, covered with leather pads. The armrests/steel angles are screwed to neoprene (newer production polyurethane) and steel sandwiches, or "shock mounts". These four shock mounts are glued to the inside wood veneer of the back shell, and to the seat shell. This type of construction allows the backrest and headrest to flex when someone sits in the chair. The shock mounts are weak design points, and should be replaced regularly. Offered with a 3 year warranty by Herman Miller in recognition of the limitation of the shock mount design, failure of the shock mount can be catastrophic to the chair. When a shock mount loosens up, the back can swing away under the occupants’ force as they tumble to the floor, and snap off the lower plywood shell on the side opposite the loose shock mount.
Shock mounts separate because they are old and oxidizing, losing elasticity, and don't have the internal strength to hold together any longer, or because of epoxy glue failure. Old shock mounts are irreparable, and the four pieces must be replaced. We could use the neoprene/steel threaded plate sandwich design that Herman Miller used to use, or the newer generations of polyurethane with metal embedded plate, but all of these designs are flawed. Olek has a superior shock mount design that is stable enough to offer a 15 year warranty. By using ebonized solid beech wood plates with the same radiused shape and sectional profile as the Herman Miller shock mounts, with holes drilled into the plates, into which threaded threaded flanges are inserted, with neoprene bushings around the threaded flanges, Olek provides the shock mount flexibility, without its fallibility. We have repaired numerous Eames lounge chairs over the past fifteen years with our proprietary shock mount design, and have not had any failures.
You can send the lower back shell and the seat shell to us disassembled in a box, and we will repair and ship disassembled, for you to reassemble (simple screws).
Olek Lejbzon & Co. can save the outer veneer of broken lower back shells from the Lounge 670, and rebuild the lower back shell –
When a shock mount loosens up, the back can swing away under the occupants’ force as they tumble to the floor, and snap off the lower plywood shell on the side opposite the loose shock mount.
Olek restores the damaged lower back shell with the original outer veneer of the shell, preserving the flitch pattern of the outer veneer. A hairline is visible at the break of the outer veneer, upon close inspection. The best means of preventing this is to replace the shock mounts regularly, or certainly without delay if the chair flexibility starts to decline, or stiffen up. This stiffening signals that the neoprene is oxidizing, and will soon break. If the back is sagging, then that indicates that the shock mount has partially failed. DO NOT SIT IN AN EAMES LOUNGE CHAIR IF THE BACK IS SAGGING BELOW ITS ORIGINAL POSITION. The shock mounts will fail completely shortly after. |
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Reupholstering the Herman Miller Eames Lounge Chair 670 in Leather Matching the Original Vintage Leather used in the 1950’s, 1960’s, and 1970’s
Olek can reupholster the Eames lounge chair in an aniline dyed, black top grain leather with smooth texture and glossy finish, like the original vintage leather used. We can replace padding or supplement down feathers if used, and reuse the back polyester shell of the cushions and grommets, and zippers if in good condition.
Comparison of Olek and the Herman Miller leather (from Edelman):
Olek Herman Miller
Top grain, aniline dyed Filled mid-grain, vinyl pigmented finish(“semi-aniline“)
Original smooth texture Embossed, graining pattern imprinted
Glossy finish, like original Matte finish (fashionable today)
1.6 - 2.0 mm thickness 1.0- 1.2 mm thickness
Expected life 35-45 years 15-20 years (mid-grain not durable) |
Polishing chromed Steel Frames of LCM & DCM Herman Miller Eames Chairs:
Olek delicately polishes out rust pitting in the chrome legs that results from high humidity, with minimal removal of original chrome plating. Below are sample DCM (LCM) chairs with chrome plated steel finish that were hand polished. The chrome plating perforates with rust from the underlying steel. The rust can be removed chemically without damaging the chrome, and applying an unnoticeable, transparent finish that protects the chrome from continuing corrosion
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DCM chair hand polished chrome
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DCM Chrome chair |
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DCM chrome chair during
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DCM chrome chair before |
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DCM hand polished chrome after
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CHAIRS MAY BE SHIPPED TO OLEK FOR REPAIR OR REUPHOLSTERY FROM ANYWHERE BY COMMON CARRIER:

INSTRUCTION FOR DISASSEMBLING EAMES CHAIR:
The cushions are held on clips (with small snaps on older chairs) to the wooden shells; to separate pull each cushion a little bit away from the wooden shell and pull upward on the back shell cushions, or toward you for the seat shell cushion when facing the chair. Use a screwdriver and remove screws attaching the arms to the back wood shell and the seat shell. The seat shell unscrews from the base underneath the chair. Unscrew the back shell supports once the cushions are removed. Unscrew the arm rests after the cushions are removed, supporting the back while you take off the arms |
Is my vintage "Eames" Chair Real?
Common Reproductions, and the Vitra Lounge Chair also Licensed by Charles & Ray Eames to manufacture and sell in Europe
After the Eames Lounge chair appeared in stores in the late 1950's, competitors began to copy the chair's design features, with similar chairs produced primarily by Plycraft and Selig. They are easily distinguished from the Eames Lounge Chair by Herman Miller, and from the multitudes of knock-offs produced in China today.
Vitra also produces an Eames-licensed Lounge Chair in Europe, which sells for approximately three times the cost of the Herman Miller licensee Lounge Chair. The Vitra base design is different from Herman Miller's, see below: |
Herman Miller Eames Chair Bases are unique among vintage reproductions: |
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Note the lack of a stem, the chair spider meets the base, with a concealed bushing between |
Selig Reproductions of Eames Lounge Chairs
The Selig reproduction of the Eames Lounge Chair, from the 1960's. No shock mounts, uses bolts through the outer shells and directly into the 1/16" thinner steel arms. Thicker shells than the Eames Herman Miller. Different base, with typical office swivel chair spider mechanism. Shown without cushions, to make differences more apparent. This chair has a single welting around the arm cushions, the Herman Miller Chair two lines of welting, top and bottom.
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Vintage Segal reproduction has flared aluminum five star lounge base, similar four star ottoman base |
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Back of this later Segal reproduction on R. looks most similar of the reproductions to the Herman Miller, even has neoprene shocks below the polished aluminum struts connecting upper & lower back
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Late Vintage Segal Base (above)
A later variant of the Segal base, more similar to the five star legs of the Herman Miller Base, with different conical swivel glides, and a notable stem not present in the Herman Miller chair. Some are marked "Midwood Manufacturing" on the round plate beneath the central post. Leg cross section also differs from Herman Miller. Note DF-9263 28" marking in casting.
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Early Segal Reproduction Chair Base with Base Mfr. nametag |
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The Plycraft Eames lounge Chair, from the 1960's. No shock mounts, uses bolts through the outer shell, and straps from the lower shell to both sides of the seat shell, and a third strap at the center of the back lower shell to the seat shell. A cheaper imitation than the Segal. Tubular chromed base, and back supports, not cast brushed and painted aluminum like the Herman Miller, Vitra, and Segal chairs. No welting on arms.
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Vitra Lounge Chair, the Charles & Ray Eames-licensed European manufacturer of their Lounge chair. Note the different base than the Herman Miller chair. |